Thank you for shopping with Shop Safal. We strive to provide you with high-quality handbags and excellent customer service. If, for any reason, you are not satisfied with your purchase, we are here to assist you with our Return, Refund & Exchange Policy

1. Returns:

• Returns are accepted within [7] days from the date of delivery.
• To initiate a return, please contact our customer service team at safalpkcom@gmail.com with your contact number and the reason for the return.
• Returned items must be unused and in the same condition as when you received them.
• You have to send back the item to us.

2. Refunds:

• Refunds will be processed within [7] days after we receive the returned item and verify its condition.
• The refund will be issued to your bank account number.
• Shipping costs are non-refundable, and in case of a refund, the original shipping cost will be deducted from the refund amount.

3. Exchanges:

• We are currently not offering an exchange offer.

4. Defective or Damaged Items:

• Return & Refund is only applicable in case of defect & damage. If you receive a defective or damaged item, please contact us immediately at safalpkcom@gmail.com with clear photos of the product and its packaging.
• Change of mind won’t be applicable for return/refund.

5. Final Sale Items:

• Final sale items are non-refundable and cannot be exchanged unless they are defective or damaged.

6. Contact Us:

• If you have any questions about our Return and Refund Policy, please contact our customer service team at safalpkcom@gmail.com

Thank you for shopping with Shop Safal!